I manage communications and training for Chorus at Vox Media. I’m also the coauthor of Nicely Said: Writing for the Web with Style and Purpose with Kate Kiefer Lee.

Before this, I was head of content design at 18F, a senior content strategist at Facebook, and an independent editor and user experience consultant. I developed a strategic writing course for interaction designers at the School of Visual Arts. I’m also a core contributor to the 18F Content Guide. Over the years, I’ve worked with all sorts of clients including A Book Apart, Happy Cog, Macmillan Publishers, Microsoft, Pinterest, ProPublica, Safari Books Online, and the FBI. I started my professional writing practice at Apple, where I served as communications lead for five years.

I live in Virginia with my partner, our daughter, and a dog named TK.

Portrait by George Baier IV.