Hello

I’m a designer and writer based in Virginia.

I believe that good design is clear, honest, and accessible. I have 20 years of experience delivering on that mission for clients in tech, publishing, education, finance, and government. I’m currently focused on service design and research projects for civic innovation.

As a generalist, I tend to follow my interests and people I respect. That strategy has shaped my career—from writing for Apple and Facebook, to researching across industries, teaching at SVA, and managing remote teams at 18F, Nava, and Vox Media.

In 2014, I cowrote Nicely Said: Writing for the Web with Style and Purpose, which has been called practical, approachable, and timeless. (I hope to write another book someday.)