Featured Projects

U.S. Department of Labor

I led research with state and federal unemployment experts to inform emergency response efforts and advocate for change.

Sesame Workshop

I designed the new information architecture for Sesame Workshop, bringing many disparate websites and initiatives together into a cohesive, award-winning experience.

Research Practice

Gregg Bernstein hired me to edit his insider’s guide to the field of user research. And then we ended up being coworkers for a while.

plainlanguage.gov

I directed the redesign of plainlanguage.gov, an online resource for civil servants and government agencies.